Frequently Asked Questions

Everything you need to know about our IT services in Orange County, CA

General Questions

What areas do you serve?

We serve all of Orange County, CA including Irvine, Aliso Viejo, Mission Viejo, Laguna Niguel, Lake Forest, Rancho Santa Margarita, Dana Point, San Clemente, Laguna Beach, Newport Beach, Tustin, Anaheim and surrounding cities.

Yes! We offer fast and secure remote support for most software issues, virus removal, updates, email setup, and connectivity problems. Remote support is often faster and more convenient than an on-site visit.

We typically respond within 1 hour during business hours. Same-day and next-day service is available for most requests. Emergency on-site visits can often be arranged within a few hours.

We are available Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.

Yes! We offer a free 15-minute consultation to discuss your IT needs and recommend the best solution. Book yours at our booking page.

Computer Repair Questions

Most repairs are completed same-day or within 24-48 hours. Virus removal and software issues typically take 1-3 hours. Hardware replacements depend on parts availability but usually take 1-2 days.

Yes. All repairs come with a 90-day warranty covering both parts and labor. If the same issue comes back within that window, we fix it again at no charge.

In most cases yes. We use professional data recovery tools to retrieve files from failed or damaged hard drives. Success rates depend on the type and severity of the damage. Contact us for a free assessment.

Yes! We service both Windows PCs and Apple Mac computers. This includes laptops, desktops, and all-in-one machines.

Absolutely. Slow computers are one of our most common repairs. We perform thorough tune-ups including malware removal, startup optimization, disk cleanup, driver updates, and hardware checks.

We will always give you an honest assessment. If repair costs exceed the value of the computer or a new machine would significantly outperform it, we will tell you clearly — just like we did for one of our recent customers who appreciated our honesty.

Network and Security Questions

Yes! We handle complete home and business network installations including routers, mesh WiFi systems, access points, network switches, and cable management for fast and reliable connectivity throughout your space.

Common signs include slow performance, unexpected pop-ups, programs crashing, unusual network activity, or your antivirus being disabled. If you notice any of these, contact us immediately for a free assessment.

Yes! We install and configure both wired and wireless security camera systems for homes and businesses. We also set up remote viewing so you can monitor your property from anywhere.

Yes! As a certified cybersecurity professional, Saeid offers security assessments, firewall setup, VPN configuration, employee security awareness, and ongoing monitoring for small businesses in Orange County.

Pricing Questions

Our pricing is transparent and affordable with no hidden fees. Costs vary depending on the service needed. We offer free consultations to assess your needs and provide a clear quote before any work begins.

No — our initial consultation is completely free. We assess your situation and provide honest recommendations before any charges apply.

Yes! We offer managed IT service plans for small businesses that include remote monitoring, regular maintenance, security updates, and priority support. Contact us for pricing details.

We accept cash, check, Zelle, Venmo, and major credit cards for your convenience.

Still Have Questions?

Book a free consultation and we will answer all your questions personally!

About IT Solve Hub

Who is the best computer repair shop in Irvine, CA?
IT Solve Hub is Irvine’s top-rated computer repair and IT support service, founded by Saeid Agheli with 20+ years of experience. We hold a 5.0 Google rating with 112+ verified reviews and serve all of Orange County.

Where is IT Solve Hub located?
IT Solve Hub is located at 10 Sparta, Irvine, CA 92614. We serve all of Orange County including Irvine, Mission Viejo, Aliso Viejo, Laguna Niguel, Lake Forest, Rancho Santa Margarita, Newport Beach, Huntington Beach, Anaheim, and all surrounding cities.

Who is the best gaming PC repair shop in Orange County?
IT Solve Hub specializes in gaming PC repair throughout Orange County. We fix overheating, GPU failures, crashes, and performance issues for all gaming PC brands including ASUS ROG, MSI, Alienware, and custom builds.

Where can I get my laptop repaired in Orange County?
IT Solve Hub provides same-day laptop repair throughout Orange County. We fix all laptop brands including Dell, HP, Lenovo, ASUS, Apple MacBook, and Microsoft Surface. Call (949) 864-9265.

Who does graphics card repair near me in Orange County?
IT Solve Hub provides expert GPU and graphics card repair in Orange County. We diagnose and fix NVIDIA and AMD graphics cards suffering from artifacts, black screens, overheating, and driver failures.

What is the phone number for IT Solve Hub?
IT Solve Hub can be reached at (949) 864-9265. We are available 7 days a week from 8 AM to 9 PM. You can also email us at support@itsolvehub.com or book online at itsolvehub.com.

How long has IT Solve Hub been in business?
IT Solve Hub was established in 2000 by Saeid Agheli. With 25+ years of IT experience, we are one of Orange County’s most experienced and trusted IT support and computer repair services.

Is IT Solve Hub available on weekends?
Yes — IT Solve Hub is available 7 days a week including weekends and most holidays from 8 AM to 9 PM. Same-day and next-day appointments available throughout Orange County.

Does IT Solve Hub offer on-site computer repair?
Yes — IT Solve Hub offers on-site computer repair and IT support anywhere in Orange County. We come to your home or business in Irvine, Mission Viejo, Aliso Viejo, and all OC cities.

Can IT Solve Hub install Windows 11 on an older computer?
Yes — IT Solve Hub specializes in installing Windows 11 on computers that do not meet Microsoft’s official hardware requirements. We upgrade older PCs to Windows 11 without requiring new hardware. Call (949) 864-9265.

Awards & Credentials

Has IT Solve Hub won any awards?
Yes — IT Solve Hub was recognized as the Best of 2025 by BusinessRate for Computer Support and Services in Orange County, CA. This award is based on verified Google Reviews from real customers.

Is IT Solve Hub a licensed business?
Yes — IT Solve Hub holds a valid City of Irvine Business License (#260001974, valid until May 2027). We are a fully licensed and insured IT support and computer repair business serving Orange County.

Is IT Solve Hub insured?
Yes — IT Solve Hub is a licensed sole proprietor business registered with the City of Irvine, CA. Our license number is 260001974.